Terms & Conditions — b2999 Platform Rules

These Terms & Conditions ("Terms") govern the relationship between b2999 ("the Platform", "we", "us", "our") and any individual who accesses, registers on, or uses any service provided through the b2999 website and associated domains (collectively, "the Platform"). By accessing or using b2999 in any capacity, you ("the Player", "you", "your") acknowledge that you have read, understood, and unconditionally accepted these Terms.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and b2999. In the event of any conflict between these Terms and any other document published on the Platform, these Terms shall prevail unless expressly stated otherwise.

b2999 reserves the right to update, amend, or replace these Terms at any time. Where material changes are made, we will use reasonable efforts to notify registered players via email or an in-platform notification. Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of the updated version. It is your responsibility to review these Terms periodically.

Use of the b2999 platform is subject to strict eligibility requirements. By registering or using any service on b2999, you confirm and warrant that:

• You are at least 21 years of age. b2999 does not permit any person under 21 to open an account or participate in any real-money betting or gaming activity on the Platform.
• You are accessing the Platform voluntarily and for your own personal entertainment purposes.
• You are not acting on behalf of any third party, and funds used for betting activity are entirely your own.
• You are not currently subject to a self-exclusion order, cooling-off period, or any other player protection measure applied by b2999 or another operator that would prevent you from gambling.
• You are not a resident of any jurisdiction in which accessing online betting services is prohibited by applicable law.
• You are not an employee, contractor, officer, or director of b2999 or any of its affiliated companies, nor are you an immediate family member or household member of any such individual.

b2999 reserves the right to verify eligibility at any time. Failure to provide satisfactory verification documents within a reasonable timeframe will result in suspension of account access and withholding of any pending withdrawals pending investigation.

To participate in real-money betting or gaming activities on b2999, you must register a player account. The following rules apply to account registration and ongoing account management:

• One Account Rule: Each player is permitted to hold exactly one b2999 account. The operation of multiple accounts — whether under the same identity or different identities — is strictly prohibited. Where multiple accounts are identified, b2999 reserves the right to close all accounts and void any associated bets or winnings.
• Accurate Information: You must provide complete, accurate, and truthful information during registration, including your full legal name, date of birth, residential address in Bangladesh, and a valid contact email address. Providing false or misleading registration information is a breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your b2999 Login credentials, including your username and password. You must not share your login details with any third party. b2999 will not be liable for any losses resulting from unauthorized access to your account where such access resulted from your failure to keep credentials secure.
• Notification of Compromise: If you suspect that your account has been accessed by an unauthorized third party, you must notify b2999 support immediately at [email protected] so that appropriate security measures can be applied.
• Account Currency: All b2999 accounts are denominated in Bangladeshi Taka (BDT). No currency conversion is applied to deposits or withdrawals. Your account balance reflects BDT at all times.

b2999 reserves the right to decline any registration application without providing a reason, and to suspend or close any account that does not comply with these Terms or that is associated with suspicious or fraudulent activity.

b2999 supports deposits and withdrawals via a range of payment methods suited to players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The following terms govern all financial transactions on the Platform:

• Minimum Deposit: The minimum deposit amount is ৳200. Deposits below this threshold will not be credited to your account.
• Deposit Processing: Deposits via bKash, Nagad, Rocket, and Upay are processed instantly under normal operating conditions. Bank card and bank transfer deposits may take up to 30 minutes to reflect in your b2999 account balance.
• Minimum Withdrawal: The minimum withdrawal amount is ৳500. Requests below this amount will not be processed.
• Withdrawal Timeline: Withdrawal requests submitted by verified accounts before 22:00 BST on a given day are processed same-day. Requests submitted after 22:00 BST will be processed on the next business day.
• Verification Requirement: Before processing any withdrawal exceeding ৳10,000, b2999 requires the account to have completed KYC verification. This involves submitting a government-issued photo ID (such as a National ID card or passport) and proof of ownership of the payment method used for deposits.
• Source of Funds: Withdrawals will only be made to a payment method previously used to deposit funds into the same b2999 account. b2999 reserves the right to request evidence of the source of funds deposited where the amounts involved give rise to any concern.
• No Third-Party Payments: b2999 does not accept deposits from or issue withdrawals to any payment method not registered in the account holder's own name. Third-party payment arrangements are strictly prohibited.

b2999 reserves the right to delay, suspend, or reverse any withdrawal where there is a reasonable suspicion of fraudulent activity, money laundering, bonus abuse, or any other breach of these Terms. In such cases, b2999 may request additional verification documentation before releasing funds.

b2999 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual promotions:

• Wagering Requirements: Unless otherwise stated in the specific promotion terms, all bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier will be stated clearly in the promotion terms. For example, a bonus of ৳1,000 subject to a 10x wagering requirement requires ৳10,000 in qualifying bets before any bonus-derived winnings may be withdrawn.
• Eligibility: Bonuses are available to eligible registered players only. b2999 reserves the right to determine eligibility criteria for any individual promotion and to exclude players from specific offers at its discretion.
• One Bonus at a Time: Unless explicitly permitted by the specific promotion terms, only one bonus may be active on a player account at any given time. Accepting a new bonus while an existing bonus remains active may result in the forfeiture of the earlier bonus.
• Promotional Period: All bonuses and promotions are time-limited. Wagering requirements must be completed within the specified validity period, which will be stated in the relevant promotion terms. Bonus funds that expire unused will be removed from the account without compensation.
• Abuse and Exploitation: b2999 operates a zero-tolerance policy towards bonus abuse. This includes, but is not limited to, opening multiple accounts to claim the same offer, using arbitrage strategies to reduce risk on bonus funds, or any other pattern of play designed primarily to extract bonus value rather than engage in genuine betting activity.
• Seasonal Promotions: b2999 regularly runs seasonal promotions aligned with major events in the Bangladesh calendar, including Pohela Boishakh, Eid, Victory Day, and major cricket tournaments such as the BPL and T20 World Cup. These promotions are subject to their own individual terms, which will be published at the time of the promotion.

b2999 reserves the right to modify, suspend, or cancel any promotion at any time. In the event of any dispute regarding a bonus or promotion, b2999's decision shall be final and binding.

The following rules apply to all betting and gaming activity conducted on the b2999 platform:

• Bet Acceptance: All bets placed on b2999 are subject to acceptance by the Platform. b2999 reserves the right to refuse, limit, or cancel any bet at its sole discretion, including where the stake exceeds the applicable table or market limits, where the bet is placed on a suspended market, or where there is a reason to suspect the integrity of the relevant event.
• Minimum and Maximum Stakes: Minimum and maximum stake amounts vary by game type and market. Current stake limits are displayed at the time of placing a bet. b2999 reserves the right to adjust stake limits for individual accounts or market types without prior notice.
• Payout Caps: Maximum payout amounts apply to certain markets and game types. The applicable payout cap will be shown in the relevant game or market interface. b2999 shall not be obliged to pay any amount in excess of the stated maximum payout, regardless of the outcome.
• Void Bets: b2999 reserves the right to void any bet in circumstances including, but not limited to, obvious pricing errors, technical malfunction, or evidence that the relevant event was subject to match-fixing or any form of corruption. Voided bets will be refunded at the original stake amount.
• Cricket and Sports Betting: Specific rules for cricket betting, football, kabaddi, and other sports markets are available in the Sports Betting Rules section of the Platform. These rules address the settlement of specific bet types (match result, top batsman, over/under totals, etc.) and any abandonment or interruption policies.
• Casino and Slots: All casino games and slot titles are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game carries its own Return to Player (RTP) percentage, which is available within the game information panel. RNG-based games are subject to independent certification.

The following activities are strictly prohibited on the b2999 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Providing false, misleading, or fraudulent information at any stage of registration, verification, or account management.
• Attempting to access the Platform from a jurisdiction where online gambling is prohibited.
• Using any automated software, bot, script, or artificial intelligence tool to place bets, exploit game mechanics, or gain an unfair advantage over the Platform or other players.
• Engaging in any form of collusion with other players, whether in live casino games or sports betting markets.
• Engaging in money laundering, including using the Platform to process funds derived from criminal activity.
• Attempting to hack, interfere with, or disrupt the technical infrastructure of the b2999 platform.
• Creating or operating multiple accounts for any purpose, including to circumvent account restrictions or claim duplicate bonuses.
• Sharing b2999 Login credentials with any third party or allowing any third party to operate your account on your behalf.
• Engaging in any form of match-fixing, insider betting, or exploitation of non-public information in relation to any event offered on the Platform.
• Using abusive, threatening, or harassing language towards b2999 staff or other users of the Platform.

b2999 employs active monitoring to detect prohibited conduct. Where prohibited activity is identified, b2999 reserves the right to take whatever action is deemed appropriate, including but not limited to immediate account suspension, forfeiture of funds, and referral to law enforcement or regulatory authorities.

b2999 is committed to promoting responsible gaming and to providing a safe environment for all adult players. We recognise that for a small proportion of individuals, gambling can become problematic, and we take our obligations in this regard seriously.

The following tools are available to all registered b2999 players from within the account dashboard:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to control their spending. Limits take effect immediately upon being set and can only be increased after a mandatory 7-day cooling-off period.
• Session Time Reminders: Players can set session duration alerts that generate an in-platform notification when a specified period of continuous play has been reached.
• Reality Checks: Automated pop-up reminders can be configured to appear at regular intervals, showing time elapsed and net win/loss during the current session.
• Self-Exclusion: Players who feel they need a break from gambling may apply for self-exclusion for periods of 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion is applied immediately and cannot be reversed during the chosen exclusion period.
• Account Closure: Any player wishing to close their account permanently may do so by contacting [email protected]. Closure requests are processed within 24 hours.

All content on the b2999 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, game software, and the overall compilation of the Platform — is the property of b2999 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the b2999 platform for your personal, non-commercial entertainment purposes only. This licence does not include:

• Any resale or commercial use of the Platform or its content.
• Any collection and use of product listings, descriptions, or prices.
• Any derivative use of the Platform or its content.
• Any downloading or copying of account information for the benefit of any third party.
• Any use of data mining, robots, scraping, or similar data-gathering tools.

The b2999 brand name, logo, and all related marks, designs, and slogans are trademarks of b2999. You may not use any b2999 trademark without our prior written consent.

b2999 collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By using the b2999 platform, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

In summary, b2999 collects personal data for the following primary purposes:

• Account registration, identity verification, and KYC compliance.
• Processing deposits, withdrawals, and other financial transactions.
• Delivering personalised promotions and communications where you have opted in to receive them.
• Fraud prevention, security monitoring, and responsible gaming obligations.
• Compliance with any applicable legal or regulatory requirements.

b2999 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. We do not sell your personal data to third parties for marketing purposes. For full details of how your data is used and your rights in respect of it, please review the Privacy Policy.

To the fullest extent permitted by applicable law, b2999 excludes all liability for:

• Any direct, indirect, incidental, special, or consequential losses arising from your use of, or inability to use, the b2999 platform.
• Any interruption, suspension, or termination of the Platform or any part of it, whether or not caused by circumstances within b2999's reasonable control.
• Any loss of data, profits, revenue, business, or goodwill arising in connection with your use of b2999.
• Any errors, inaccuracies, or omissions in the Platform's content, including odds, scores, or market data.
• Any technical malfunction, system failure, network interruption, or software error that affects the delivery of any game or betting service.
• Any unauthorised access to your account resulting from your failure to maintain the security of your b2999 Login credentials.

Nothing in these Terms shall limit b2999's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

b2999 reserves the right to suspend, restrict, or permanently close any player account at any time without prior notice where:

• A breach of these Terms has occurred or is reasonably suspected.
• Fraudulent, deceptive, or illegal activity is identified or reasonably suspected.
• The account is subject to a chargeback dispute or payment reversal.
• b2999 is required to do so by applicable law, a court order, or a regulatory authority.
• The player is identified as being under 21 years of age.
• The account has been inactive for a period of 12 consecutive months.

Where an account is closed due to a breach of these Terms, any balance held in the account — including both real-money and bonus funds — may be forfeited. Where an account is closed for reasons unrelated to any breach by the player, any verified real-money balance will be returned to the player via their registered payment method within 5 business days.

Players may also voluntarily close their account at any time by contacting b2999 support at [email protected]. Voluntary account closures are processed within 24 hours of the request being confirmed.

b2999 reserves the right to amend, update, or replace these Terms at any time. Amendments may be made to reflect changes in applicable law, regulatory requirements, Platform functionality, payment methods, or business practices.

Where a material amendment is made to these Terms, b2999 will take reasonable steps to notify registered players via email to the address registered on their account, or via a prominent in-platform notification. The updated Terms will be effective from the date stated in the notification, which will be no less than 7 days after the notification is issued for material changes.

If you do not agree with any amendment to these Terms, you are entitled to close your account before the effective date of the amendment by contacting [email protected]. Your continued use of the b2999 platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the b2999 platform's operational jurisdiction.

In the event of any dispute between a player and b2999, the parties agree to first attempt to resolve the matter informally by contacting b2999 support at [email protected]. b2999 will use reasonable endeavours to resolve any complaint within 10 business days of receipt.

Where a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the courts competent to hear the matter under the applicable governing law. b2999 makes no representation that the Platform or its services are appropriate or available for use in any particular location beyond its stated operating market.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your b2999 account, please contact our support team using the details below. All times are Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to respond to all enquiries within 24 hours of receipt
• Language: Support is provided in English

For responsible gaming support or to request self-exclusion, please mark your email subject line as "Responsible Gaming Request" to ensure your enquiry is prioritised and routed to our dedicated player protection team.